Customer service is not up to par with BMO. I called customer service regarding a check that was posted on the 19th.
I made a cash deposit from my other acct at the ATM to make sure all funds were avail for this check. Mind you it’s a cash deposit which they held for two days and returned my check. This bank looks for ways to get money from consumers not to mention cash is cash it clears immediately at least it does with my Bank of America.
They said my deposit needed to be in before 6pm nor did I get any alerts on this account. I am done this is the third bad experience and I’m closing the account.
Product or Service Mentioned: Bmo Harris Bank Cash Deposit.
Reason of review: Problems with payment.