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Four times now including today I have made an appointment with a bank associate to review my portfolio and discuss possible changes. I made this appointment a week ago allowing the associate to fit me into their calendar. Upon arrival I was greeted as if I was not...
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#1284518
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I opened a checking account at the branch in Feb 2018. At the time of opening the account I was given a promo code and was told that I am eligible for $200 cash bonus if I set up direct deposit, which I did, and I will get it within 90 days. However, I did not receive...
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3.0
I didn't like
  • Lack of transparency
#1276692
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I was charged $36 for a $2 overdraft even when the check was posted the same day as my paycheck. Nobody would help me or even call me back. Bmo's overdraft fees TARGET THE WORKING POOR. They are discriminatory and I wish I could file a lawsuit. Even though I have...
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Anonymous
Deb VT

I had the same experience. I'm closing my account. I had an overdraft fee that posted the same time as a check that supposedly bounced. However, my paycheck was deposited the ...

1.0
#1275697
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BMO Harris Bank - NEVER AGAIN

As soon as I am able, I will be switching banks. They will "fee" you into debt, and they seem to have the impression that I work for them. In order to speak to a banker I have to make an appointment a week out, at a day and time convenient for THEM.
1.3
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#1269534
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Was issued a new a replacement debit card after my previous one had been compromised and 1100 dollars was used to make Fraudlent online purchases and had to contact via phone to activate my newly issued card. I called the number provided with the new card and after 4...
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Anonymous
Demitri87

This is so true, the most rude customer service reps I have ever experienced.

1.0
I didn't like
  • Customer service
#1265529
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BMO Harris Bank - WAS a customer for 20 years

I finally made the jump to chase bank. Customer service is horrible i was hacked 2x and it took them forever to get that straight and send me a new card. Tried to order a debit card 2x and they said it was returned. No call no letter nothing asking. Their hours are horrible and their attitudes suck. Bullshit
1.4
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#1262140
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BMO Harris Bank - Really bad customer service

They put me on hold for long time and no answer to my question. They are the most terrible customer service bank at all
1.0
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1259862
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Customer service representative Brandon did nit know what he was talking about in regard to exterior bank transfers. He bagan to inform me that his manager told him that external bank transfers werent possible. When i questioned him and proved that it is possible via...
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1.1
#1244647
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My second to last payment for my auto loan was due March 5. My payment was made and posted on March 3. Yet, they demanded my last payment on March 24 and charged me $21 late fee when I could not afford two car payments in one month. Their system showed the last fee for...
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I didn't like
  • Customer service
#1244334
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I had a savings account at this bank. I had no ATM card nor online bank account to look at my account. I kept asking for ATM card I was told they would mail it ...IT NEVER CAME....I went to BMO Bank at 99 W. Washington Ave. in Chicago....I asked for a bank manager I...
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1.0
#1214727
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