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My fiancé died in July and appointed me his Personal Representative/executor of his will and this was duly recorded at our local courthouse. In September I began trying to find out how to close his account and have the money disbursed. I was told by phone that someone...
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1.0
I didn't like
  • Delaying tactics and lack of helpfulness or resolution
#1143699
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Thanks for removing the coin counting machines from all of your branches. Certainly having the customers count and roll their own pennies, dimes, etc up in those tiny wrappers makes sense....NOT. Now....if you take today's screw-up with their Bill Payment system, then...
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#1129647
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A while back we got a flyer in the mail with a promo offer. After receiving several flyers we decided to take them up on the offer. After the offer was done they deposited the interest in the account. We took most of the money out and left some in to keep the account...
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1.0
I didn't like
  • Account fees
#1125835
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BMO Harris Bank - Extremely poor customer service and unscrupulous bank...

BMO Harris Bank
#1145486
1.3
Details
Why does your customer service suck so much? Rude and arrogant agents. May be they are so underpayed and overworked? A simple password reset is a hassle...
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BMO Harris Bank - The worst

BMO Harris Bank
#1123364
1.0
Details
This is by far the worst bank ever. Horrible customer service that always have attitude like Diana. If you don’t like like your job leave it then. I will never in Munchi life use this card I’m just gonna close it and get with another company.
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BMO Harris Bank - Worst customer service ever!!!

BMO Harris Bank
#1120483
1.0
Details
My son was in an accident and his car was totaled. My insurance company has been trying to contact the loss department for almost two weeks to get a payoff and no one had responded to them. When you call all you get is a recording. The recording says they have high call volume! Maybe they should hire more people!
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Short Review on November 04, 2016

BMO Harris Bank
#949241
2.0
Details
Bad bank incompetent staff and rude. Go to another bank. I am pulling out. All kenosha branches are awful.
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I attempted to authorize my BMO Harris debit card over Samsung pay. I use Samsung Pay for my personal stuff and it works great. The process sends you to a BMO Harris call center where I waited for 21 minutes on an early Saturday afternoon for a representative. I was...
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1.0
#1115039
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My husband bought a semi truck thru them in January 2017. My wife handles all our finances. She set up a web site to go on line to pay every month. She has had to call them every month because she can never get into the web site to pay and they just tell her to pay on...
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#1115016
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In many ways BMO credit card IS sub par. Try contesting a charge. You can't do it online like other banks. Call customer service if you don't mind being on hold for 10-20 minutes. Once you speak to someone the disputing process takes so long, you don't bother. Other...
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1.0
#1110409
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Called on Mon because this is 3rd time bank mgr failed to handle a problem w/ my acct. Left a voice mail. Didn't get a call back so called on Thurs & he said he was w/ a customer & would call back b/4 he left for the day. He never called back. Fri at 4pm called him...
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2.0
#1108177
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I signed up for overdraft protection that linked my checking to savings a long time ago as a safety net. I've never used it before since I monitor my checking daily and transfer funds as needed to avoid the $10 service charge for overdraft protection. I find out today...
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1.0
#1107254
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Ok, this is getting ridiculous. BMO/Harris is a BANK, not a Currency exchange, not a retail store, it's a BANK and banks deal in Money. So, why exactly won't a local branch make simple change for any walk-in? I don't have an account with BMO/Harris but I walked into my...
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1.0
I didn't like
  • That they will not do simple tasks for non-customers
#1106379
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Me and my husband borrowed 150,000.00 dollars for a Peterbilt truck. I Paid on it for 1 year and 6 months. The bank said I owed 128,000.00 dollars.So I sold the truck in the truck paper for 130,000.00 dollars thinking I could pay it off and have a little money left...
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1.8
#1092424
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